In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 2026 - 15:01 UTC
Apr 16, 2026 - 15:01 UTC
Scheduled - Dear Customer,
We are about to begin purging deleted Iceportal Visual Content data.
What does this mean?
“Deleted Content” refers to any content that has been deleted or overwritten by a Hotel more than four months ago. In practice, this means that as long as your content has been updated at least quarterly, it should remain unaffected. Most Chains and Channels already update their content daily or weekly, so your content will most likely remain unaffected.
However, if you use our links on your website and you have not kept them up to date, you may notice that your old or outdated links stop working. If you think you may fall into this category please contact Shiji Support at sdssupport@shijigroup.com.
Please note that a follow-up notification will be issued upon completion of the purge.
Thank you for your understanding as we continue to keep our systems up to date and efficient.
Best regards,
Horizon Distribution & Iceportal Content Support Team
Apr 16, 2026 15:01 - Apr 23, 2026 17:01 UTC
We are about to begin purging deleted Iceportal Visual Content data.
What does this mean?
“Deleted Content” refers to any content that has been deleted or overwritten by a Hotel more than four months ago. In practice, this means that as long as your content has been updated at least quarterly, it should remain unaffected. Most Chains and Channels already update their content daily or weekly, so your content will most likely remain unaffected.
However, if you use our links on your website and you have not kept them up to date, you may notice that your old or outdated links stop working. If you think you may fall into this category please contact Shiji Support at sdssupport@shijigroup.com.
Please note that a follow-up notification will be issued upon completion of the purge.
Thank you for your understanding as we continue to keep our systems up to date and efficient.
Best regards,
Horizon Distribution & Iceportal Content Support Team
Apr 16, 2026 15:01 - Apr 23, 2026 17:01 UTC
Visuals CMS
Operational
Visuals Web Service
Operational
Visuals Links
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IceportalContent Deployment Notification - No action required Aug 5, 2026 06:30-14:30 UTC
Dear Valued Customer,
We want to inform you of an upcoming regular deployment on 5-Aug-2026 at 6:30 AM UTC. This deployment is designed to enhance our services and does not require any action from you.
During the deployment, no interruption in service is expected, however if you do experience any issues then please contact our support team at sdssupport@shijigroup.com.
Best regards,
SDS Support Team
Posted on Jul 31, 2026 - 14:39 UTC
We want to inform you of an upcoming regular deployment on 5-Aug-2026 at 6:30 AM UTC. This deployment is designed to enhance our services and does not require any action from you.
During the deployment, no interruption in service is expected, however if you do experience any issues then please contact our support team at sdssupport@shijigroup.com.
Best regards,
SDS Support Team
Posted on Jul 31, 2026 - 14:39 UTC