In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 2026 - 15:01 UTC
Scheduled - Dear Customer,

We are about to begin purging deleted Iceportal Visual Content data.

What does this mean?

“Deleted Content” refers to any content that has been deleted or overwritten by a Hotel more than four months ago. In practice, this means that as long as your content has been updated at least quarterly, it should remain unaffected. Most Chains and Channels already update their content daily or weekly, so your content will most likely remain unaffected.

However, if you use our links on your website and you have not kept them up to date, you may notice that your old or outdated links stop working. If you think you may fall into this category please contact Shiji Support at sdssupport@shijigroup.com.

Please note that a follow-up notification will be issued upon completion of the purge.

Thank you for your understanding as we continue to keep our systems up to date and efficient.

Best regards,
Horizon Distribution & Iceportal Content Support Team

Apr 16, 2026 15:01 - Apr 23, 2026 17:01 UTC
Visuals CMS Under Maintenance
Visuals Web Service Operational
Visuals Links Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Completed - The scheduled maintenance has been completed.
Sep 1, 18:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:07 UTC
Scheduled - Dear Customer,

We are currently undergoing unplanned server maintenance, and while this is happening content updates are temporarily suspended. Our team is actively working to complete the maintenance as quickly as possible.

Although content updates are suspended, there is no risk to the content updates you may have already made and content distribution continues uninterrupted.

We apologize for the disruption and appreciate your patience and understanding.

We’ll provide further updates as soon as we have more information.

Kind regards,
Iceportal Content Support Team

Sep 1, 15:07 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.